Director of Catering & Conference Services

Live Your Passion.  Add Your Magic.              At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.  Director of Catering and Conference Services SUMMARY The Director of Catering and Conference Services' will direct, manage, train and lead the Catering and Conference Services team to achieve success.  Results are driven through maximizing and managing catering resources and efforts to ensure market growth in exceeding revenue targets and market share per account. Provide strong leadership, creativity, and interpersonal skills to a dynamic team. The Director of Catering and Conference Services will be accountable for the management and profitability of all aspects of the catering and conference departments, including maximizing revenues and profitability, controlling expenses and protecting the integrity of the guest experience. Director of Catering and Conference Services will be responsible for establishing and maintaining rapport with guests prior to, during, and post-conference, both exceeding their expectations and encouraging repeat business. The Director of Catering and Conference Services is also responsible for acting as a liaison between the guest and operating departments to ensure successful meetings, and to generate repeat business. ESSENTIAL FUNCTIONS Contributes to the strategy and planning activities of the catering function Identifies areas of improvement, initiates action steps and follow through on a timely basis. Maximizes efficiency through proper scheduling and cost controls Develops and maintains best practices to ensure guest account objectives are defined and appropriate catering activities implemented Assists the catering and conference services Associates in developing account plans, detailing objectives, timescales and catering sales methods to support the defined account strategies Establishes, enhances, and maintains productive quality working relationships with key internal and external guests Keeps resort information relating to guest requirements, interests and catering activities up-to-date. Reviews guest base to determine new opportunities for account opportunity. Liaises with Director of Sales & Marketing to review the effectiveness of catering activities. Contributes ideas to improve the products and services offered Selects, trains, coaches and develops Associates to enhance performance and to meet the current and future needs of the department  QUALIFICATIONS   High school or equivalent education required Bachelor's Degree preferred 2-3 years management experience Must be able to mentor and motivate a team of dynamic individuals 3-5 years catering sales & service experiencepreferred in a luxury resort/hotel market Familiarity with food and beverage basics, menu planning and private/group event coordination and planning  Looking for an individual who is proactive and will nurture and build effective teams, actively contributing to the selection, training, and retention of high caliber catering and conference Associates Adapts quickly and positively to new situations Ability to multi task and handle many items and demands at once Ability to satisfactorily communicate with guests, management and Associates to their understanding  The individual must be a 'hands-on' manager, who is creative, innovative, energetic, and a clear thinker with the ability to analyze and resolve problems Knowledge of computers, catering software, and Microsoft Office programs  PHYSICAL REQUIREMENTS Must be able to sit at a desk for up to 5 hours per day. Walking and standing are required the rest of the working day. Must be able to lift up to 15 lbs. occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. In the United States we are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.   R05333
Salary Range: NA
Minimum Qualification
Less than 5 years

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